Tuesday, 16 May 2006

Full Emacs Keybindings in OSX

One fun thing about reading blogs - you learn little gems that you wouldn't encounter otherwise, sometimes even when you search for it. When I got my Mac in August last year, I was thrilled to find that it supported emacs style key bindings in most Cocoa applications. However, it wasn't complete support - while all the control key bindings worked (^f, ^b, ^p, ^n, etc), the ALT/option button bindings did not. So I missed useful keys like page up (Alt-v) or forward one word (Alt-f).

I did spend a couple of hours searching on this, particularly in the help documents and knowledge base contained in the Mac and on google. No luck. I eventually resigned myself to working without the Alt keys and chugged along mostly happy. That is, until today, when I read Erica Sadun's blog on the Mac DevCenter RSS feed.

Turns out that all I really needed was this Apple Developer article on Key Bindings in OSX, including Emacs examples. It was as simple as adding my own custom definitions in ~/Library/KeyBindings/DefaultKeyBinding.dict.

The OSX key binding capability is actually quite impressive. You can even do multi-keystroke bindings, such as ^x^f (if you really miss Emacs that much).

Another day, another great functionality to rave about in OSX :)

Wednesday, 29 March 2006

Interview Programming Problems

Another Saturday done, another interviewing round finished. Thought I would put down into words what I look for when reviewing the programming problems done by candidates. I don't really care if candidates know what I look for - if they can do it in an interview, they can do it in their daily work. Especially so when code reviewers are likely to be at least as watchful as I am in an interview.

As an illustration, I'm using a problem we previously used in our written tests. We replaced it recently because everyone answered it in almost the same way, making it useless as a differentiator between candidates. The problem is as follows:

Implement a function "intersection". The function takes two ASCII strings and returns an ASCII string containing only those characters, that are simultaneously present in both arguments. The result should be as short as possible. For example:
intersection("abde", "bexy") may return "be" or "eb"
intersection("exoweb", "candidate") should return "e"

Almost all solutions (that work) are variants of the same form. Below was the minimum acceptable code to pass first round screening in Exoweb, in a prettied up python format:

def intersection(a, b):
intersections = ""
for char1 in a:
for char2 in b:
if char1 == char2:
intersections = intersections + char1
return intersections

(trivia - usage of the "in" keyword is up to 3 times faster than a str.find() call on my laptop)

(trivia #2 - something like 50% of candidates who make it to the written test are unable to write even the above snippet. After this test, 90% of all candidates who have submitted their resume have been eliminated)

There are two problems with the code above, one pretty obvious (not reading the requirements) and the other a lot less so (performance problem). The first is repeated characters in the return statement and the second is an algorithm that does not run in linear time.

The first problem is easy. Given "aaabbb" and "bbbccc", the algorithm above returns "bbbbbbbbb". The problem specification says "The result should be as short as possible." Failure to read the spec or forgetting to check for this is bad, but not fatal as long as one spots this quickly.

The second problem is one that less than 1% of the candidates manage to avoid - algorithmic complexity. If strings a and b were of length n, the double for loops in the algorithm result in a O(n^2) algorithm. For every character added to the length of string n, the computer can end up doing up to n+1 times more computations. This quickly becomes impossible.

On my laptop, with a data set tweaked for the worst case scenario, I get the following execution times:

(n=1,000) 0.00372 seconds
(n=10,000) 0.29497 seconds
(n=100,000) 30.20992 seconds

For every time I increase n by an order of magnitude (*10), the execution time increases by roughly two orders of magnitude (*100). Following this progression, a value of n=1,000,000 would take around 3,000 seconds or 50 minutes!

This problem is relatively easily solved and there are multiple solutions. For those languages without rich libraries, one solution is to build a 128 char length array (the problem specifies ASCII, which is only 128 values) and to run through each string once, putting a value into the array to specify that the character was found. Once complete, it's a matter of scanning all 128 elements to see what was found in both strings. All these operations are in linear time. This has also the advantage of ensuring that the returned result has no duplicates.

For languages with richer libraries or built ins, you can also use hashed containers or even set data types. We disallow using Sets in python because it would simply be too trivial. In Python 2.4, Set data types are built in and the code would look like this:

def intersection(a, b):
return ''.join(set(a).intersection(set(b)))

Sets in Java aren't quite so feature rich, lacking the intersection() method, so we still allow it in Java. A non-set method in Python, using just the standard built-in data types might look like this:

def intersection(a, b):
char_seen = {}
intersections = {}
for char in a:
char_seen[char] = True

for char in b:
if char_seen.has_key(char)
intersections[char] = True

return ''.join(intersections.keys())

With a n=1,000,000 string size, this takes 1.7 seconds on my laptop, much faster than the expected 50 minutes required by the inefficient, O(n^2) algorithm. With the n = 100,000 string size, the algorithm takes 0.18 seconds, the expected roughly linear decrease in time.

The algorithm above can certainly be optimized further, for different focus areas. Using two dictionaries does waste a bit of memory, and there are probably faster ways of doing this. There are probably readability tweaks too.

In our interviews, it does not matter if the code has flaws on the first try (it must work though), as long as the interviewee can understand the problem when pointed out and fix them. No one is perfect and mistakes are to be expected. We just try to minimize them and fix them as soon as possible.

Saturday, 18 March 2006

Teaching Software Engineering

Heh. Having spent a not insignificant proportion of the last 1.5 years doing HR work, I feel a great deal of sympathy when reading of the plight of others when doing HR. Some amusement too, as I recognize the problems and issues faced.

Today's fun article comes courtesy of planetpython.org, regarding teaching the Waterfall method in schools. I wince in sympathy because almost all of the people I interviewed, if they knew anything about development, knew only this method. Yet it is a method we (as in Exoweb) know doesn't work very well for us.

It's a nice, sunny Saturday afternoon so I'm too lazy to ruminate on why schools put too much emphasis on the Waterfall method and SEI methodologies, but I have been recently rambling to colleagues about a few complaints I had with my own college experience in software engineering:

  • Overly simplified
  • Short term projects
  • No Challenge
Overly Simplified

This is related to the Waterfall issue. I realize that colleges first try to teach us the basics, then try to teach us the more complex stuff. But sometimes, the basics are so overly simplified that we learn the wrong things. e.g. the Waterfall method. To me, the failure of the Waterfall method is the assumption that it is possible to get perfect requirements and that they will never change. Working life has taught me that no plan survives first contact with reality. That lesson was most painfully learned.

What is sad is that too many people I meet still stubbornly stick to what they were taught in college. I still see too many people/organizations spending months trying to gather all the requirements while competitors gain a head start by producing an imperfect but workable product. I see man-years of developer time spent haggling over little requirement details, only to find the client or market has changed requirements in the time it took for them to sort out the exact details.

Yes, requirements are important and it is the cheapest stage in the software development process to make changes. Cowboy hacking just as frequently leads to disasters. However, there is a point of diminishing returns and most people following the Waterfall process go way past this point. Agile Development offers the best middle ground that I have found to date.

So, to wrap up this section of the rant, if schools would quit simplifying stuff too much, the tragedy of the 1 year requirements gathering phase would not occur.

Short Term Projects

Almost all college projects are for the duration of a single class - a single semester of a few months in length. This means that a student typically spends an entire semester building a system that works, then forgets about it afterwards.

The problem with this approach is that, like construction, it is much easier to build a small shack than it is to build a skyscraper. If you are just slapping a few pieces of wood together to cover some random stuff in your backyard, you really aren't concerned about how good the foundation is or if the darned thing collapses a few months later. It's not that hard to rebuild it. On the other hand, screw up the foundation of a skyscraper and very horrible things happen. Like software, those screw ups become apparently very late, when the cost of changing things (or failure) is very high. Yet the one semester projects mostly teach us the habits required to build small shacks.

Challenge

There is a quote from Peopleware that I enjoy about good builders:

"The minimum that will satisfy them is more or less the best quality they have achieved in the past."

This seems to be true for myself (not that I consider myself a great builder) and for many great developers that I respect. I cannot be sure that this applies to everyone, but it seems true enough for most.

The problem is that most schools don't really hold their students up to high standards or even show them that it exists. If the "best" that they've done is code that doesn't even compile (I know quite a few professors don't even bother to check this), then they will always be satisfied producing crap because they don't know any better.

I see this in some fresh grads that I interview - they are, in theory, some of the smartest kids graduating that year from their college. They have the highest grades, they've achieved more than their peers ... they think they are the king of the world. The only problem is that compared to the truly best in the world, they are crap. They don't automatically strive to improve their code, they use suboptimal algorithms, miss various corner cases, etc.

I have had classmates that have graduated after 2 years of courses taught in C++, yet still not know what a pointer is. I have interviewed candidates who graduated with a bachelor's degree in computer science, but have never written a line of code in their life. These schools do a great disservice to our profession and society in general (i.e. think of the cost of all that crappy code out there).

I know this has been suggested before by others, but perhaps one thing that would make things better would be a minimum competency exam, administered by a certification board. Professions such as law, medicine and accounting all have professional organizations that set minimum standards and administer an exam that all practicing members of that profession must pass in order to practice being a lawyer, doctor or certified public accountant. Perhaps we are approaching a time when software developers too must meet a minimum competency before being allowed to work on things like nuclear power plant controls or medical equipment. I know I would sleep better at night knowing my pointer-incompetent classmate was not writing the code for medical equipment that would one day be used on me.

Wednesday, 1 March 2006

HR at Exoweb

Greg and I got curious this morning about what our interviewees were writing about their experience on the web and decided to do a bit of searching. This ended up in me getting curious about a batch of HR related matters. Final result is a bunch of weird trivia:

Interview stats:

  • Distinct resumes received in February: 1308
  • Called for pre-screening interviews: 186
  • Passed pre-screening: 19
  • Job offers given: 3

Ouch. We have a huge attrition rate (0.2% get offers). Will write in more detail about the transition from stages 1-2 and 2-3 in later blogs and what typically kills a candidate.

Other fun tidbits we found from scanning bbs posts:

"Those guys must be poor! They're sharing offices with another company! Don't work there!"

Heh. When we moved to this office in 2004, Exoweb was all of 12 people, but we found this large space to renovate into a great loft. We ended up inviting 2 other companies owned by good friends (and fellow FOSS users) to join us. Since then, all of us have at least doubled in size, filling up the entire loft space and overflowing. Although it doesn't look like it, we actually take up the entire top floor of our building, except for one stubborn company that refuses to move out and give us total control of the floor.

"They have an all you can drink policy! Bunch of drunkards!"

We have an all you can drink soft drinks benefit. But I guess it doesn't help that some of the pictures of our office posted on the web have included pictures of "herb liquor tasting party" or "empty bottles after christmas party".

Monday, 20 February 2006

Circular Dependencies When Upgrading Debian Testing (Etch)

With an office of 30+ users who run debian testing on their desktops, it's not a big surprise that any problems with debian testing can really come and bite us. Recently, a few developers who had been particularly slow with their upgrading hit a really bad circular dependency bug that basically stopped their upgrade cold in the water and prevented them from going any further. The bug in question is the initramfs-tools, kernel 2.6 and udev circular dependency.

The main problem is that udev requires a _running_ >= kernel 2.6.12 (soon to be >= kernel 2.6.15) to even be installed. It is not enough that you are just about to install the kernel. You must be running the latest kernel, which means the kernel must already be installed. The kernels on the other hand, depend on initramfs-tools .. which depends on udev. So udev will not install until you are running a kernel >= 2.6.12 but you cannot install those kernels unless udev is installed ... ouch.

Those who upgraded frequently enough hit that sweet spot when the latest debian kernel was 2.6.12 but did not require udev, so it could all be installed just fine. It did require a reboot after installing the kernel to install udev, as documented in the notes, but it was possible to continue. Those who took too long, or fixed their kernel to a particular version for various reasons eventually hit this bug when they did upgrade.

In the end, a few of the developers that were not quite so familiar with debian ended up reinstalling their system from scratch (debian testing install CD drops a >= 2.6.12 kernel in right away, avoiding the problem). There is a way to break this circular dependency without reinstalling though.

The 2.6.15 kernel (and possibly earlier versions as well. Did not check) does not absolutely require initramfs-tools. It is only the default option. Running dpkg -I on a kernel package shows:

Package: linux-image-2.6.15-1-k7
Version: 2.6.15-4
Section: base
Priority: optional
Architecture: i386
Depends: module-init-tools (>= 0.9.13), initramfs-tools | yaird | linux-initramfs-tool

linux-initramfs-tools is a virtual package, so useless for us there. However, yaird is also an acceptable dependency. The solution then is to install yaird first, removing initramfs-tools, then install the rest of the mess (linux-image-2.6.15-1-x, udev).

Users of kernels that are too old may still be out of luck though, as hints given in the debian bug report suggests that even yaird requires a not too old 2.6 kernel.

Ah well. It is an unstable time again in debian testing, after the relative calm while sarge was being prepared for debian stable. There are quite a few circular dependencies now and people are reporting problems upgrading. In some cases, those upgrading from rather old debian sarge systems to the latest testing report that their desktop environments have become flaky (gnome and kde both). Switching to the other desktop, or purging/reinstalling those desktops seems to fix things.

Amazingly though, KDE 3.5.1 has made it into debian testing a mere 20 days (or less, I only noticed it today) after its official release. Certainly not the slow debian days anymore.

Sunday, 15 January 2006

Computer Science vs Software Engineering

This article entitled Software Engineering, Not Computer Science (PDF), is probably the clearest definition of the difference between the two fields that I have seen to date. It also provides very interesting food for thought because many yearn to do computer science, yet most of us are employed doing software engineering.

In a way, it is a pity that there are not more computer science jobs available. I have encountered a few really smart people who love the discipline and would no doubt advance the field of computer science if they were given the chance. They just made absolutely horrible software engineers as they were not really interested in producing products. They were only interested in creating new things, no matter how unrelated or inapplicable to their task at hand.

Wednesday, 11 January 2006

The Paranoid Programmer: From Junior to Mid

While chatting with a fellow developer, the question was asked: "How does one go about raising one's skills?" The answer to this sort of question is different for every person - every person has different talents and weaknesses and develops in different ways. At this moment in time, looking at the current Exoweb team, there are a few areas that I would particularly emphasize:

  • Paranoia
  • Mapper vs Packer
  • Quality Plateau
  • Knowledge Portfolio Investing

This particular entry is written mostly for Exoweb developers, but any feedback, comments or suggestions are welcome. Update 2006-01-15: Changed the title. Besides the fact that I've previously written something on what makes a senior, what I've written here will only get someone up to a mid level developer in Exoweb. There are a lot more things I left out on what makes a senior, like the soft skills.

Paranoia

Paranoia is good in a developer. Or perhaps some would prefer to refer to it as boundary checking. At any rate, it is always good for a developer to consider that Murphy's Law (anything that can go wrong, _will_ go wrong) is something we encounter far too often in our daily life. Once code is written and being inspected for improvements (you do go through your code again and see if you can improve it, right?), it helps a lot if the developer considers what can go wrong and how one can safeguard one's code against this.

As an example, one area that developers typically forget in web programming is url encoding. For instance, some insert usernames into the url as a variable. e.g. /user/john/details or /user_details?username=john. However, they forget that usernames can often include characters that are not legal in urls, such as spaces, &, ? or others. Worse, they may not even be ascii. In our global environment, it is no longer uncommon to encounter a lot of unicode characters. This of course leads to much pain later. Competent developers learn the first time they make this mistake and never repeat it. The superstars never make this mistake in the first place.

Paranoia can only go so far - you will miss something. Fortunately, that's what code reviews, pair programming, even more paranoid seniors and users^H^H^H^H^H beta testers are for - helping you catch your errors. But it helps the user experience (and your career) a lot if you catch as many of the bugs as possible before anyone else sees them.

Mapper vs Packer

The terminology comes from the Programmer's Stone, and it refers to a mindset. Are you a memorizer (pack information into your brain) or one who figures out the fundamental principles (maps connections between data points)? Packers have a tough time making senior in Exoweb because seniors are the ones that handle the most unusual, newest problems. For that, a packer has to find and pack the appropriate response. That can be rather hard to do. Instead, we need people who are adaptable to new situations and can figure out solutions to problems. Nothing is more annoying than a person constantly bombarding you with questions that could easily be answered with a little thought.

The Quality Plateau

Yet another term from the Programmer's Stone, this time in Day 2 of the website (I consider the first two days the most valuable). I wish they had a HTML tag to that particular section so I could link directly to it, instead of telling people to search for the heading. At any rate, that site shows how even code that is considered well written can be improved and made more readable. You may or may not agree with the style or the different methods used, but it is an eye opening experience - 26 lines of code reduced to 11 much more readable lines of code.

The Quality Plateau is not about reducing unnecessary variables, cramming things into as small a space as possible or holy wars about coding conventions. It is primarily about looking at your code and constantly finding ways to improve it. This mindset may seem expensive at first as you spend time looking over already functional code, but the long run benefits are enormous. Each time you see a way to improve your code, you learn something new for the next bit of code you write. Over time, you get better and better and start producing top notch code without much effort.

Knowledge Portfolio Investing

If the Quality Plateau is about constantly improving your code, then Knowledge Portfolio Investing is about improving yourself. This particular phrase comes from The Pragmatic Programmer, a book I highly recommend. As knowledge workers whose tools are only our intelligence and a computer, our greatest value lies in what is in our heads. If we do not constantly invest in increasing that asset, we will one day find ourselves penniless in our job - we will not have the value left to justify the high salaries that we believe we deserve.

It is hard to take time out to invest in ourselves, to learn something new every day. Work is tiring, our personal lives often seem more interesting and something always seems to come up. But none of us would have gotten this far if we hadn't invested time and effort in improving ourselves. No one in Exoweb has ever studied only the bare minimum required of them in school. Work should be no exception.

This is one of the reasons why Exoweb allocates 10% of work hours to employee improvement and tries to minimize overtime - to give every one of our developers time to continue developing themselves. This is a win-win situation for all parties involved as Exoweb's time and resource investment results in more competent and skilled developers. However, this all depends on the developers actually taking advantage of this time.

Final Thoughts

There are plenty of other things and more will be added over time as the situation change and other needs become more obvious. Of all of the above, the area that is ultimately most important is #4 - Knowledge Portfolio Investment. In the end, if a person is constantly trying to develop themselves, they will learn all the other areas.

The future, our industry and our targets are always moving. We can never be satisfied with hitting all the goals we set today, because by the time we hit them, needs will have changed and new goals are needed. However, if we are at least moving in the right direction, there will be a much shorter distance to travel to the new target after we hit the old one.

Sunday, 8 January 2006

Public Key Missing in Apt

Just a quick blog about some key wierdness in the debian testing apt-get setup. Not sure where the exact problem stems from, but since the new year started, all debian updates are signed with the 2006 gpg key, which my testing systems did not seem to have. So you would end up with this error after doing an update:

Get:1 http://box.exoweb.net testing Release.gpg [378B]
...
Fetched 2810kB in 24s (114kB/s)
Reading package lists... Done
W: GPG error: http://box.exoweb.net testing Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 010908312D230C5F

The problem being that the public key at the end is not recognized. Looking at the key management utility for apt (apt-key) didn't show any simple way for it to download the correct key from the debian keyring, so I ended up having to use a bit of a kludge. These were the commands I had to run (as root):

gpg --keyserver keyring.debian.org --recv-key 2D230C5F
gpg --armor --export 2D230C5F | apt-key add -

The first line downloads the public key and adds it to the root user's list of public keys. The command exports this from the root user's keylist to apt-key. The cleanest way to do this would probably be to use wget to get the actual key from its appropriate location, then pipe it to apt-key (it would be a one liner too). However, that is clunkier to do since one has to look up the appropriate location of the key, etc. In the end, adding just one public key to root's keyring was no real deal.

Ah well, back to your regularly scheduled hacking ...

Saturday, 31 December 2005

Year End Thoughts

With 4 hours left to the end of 2005, it's time to reflect on how the year has gone and prepare for the coming of the new year. Overall, it has been a good year for me, though it has felt like I've been hanging on for dear life on to a runaway train. For FOSS, it has been a great year it continues to grow by leaps and bounds.

The greatest challenge in 2005 was for Exoweb to find and integrate good people into the team as we ramped up to satisfy client demands. Exoweb grew from an 8 man outfit when I joined in 2004 to a 34 person company today, and is still growing rapidly. We would actually be larger if we had not had such a tough time hiring good people. In the last year, we have streamlined our HR process, allowing us to screen 10 times the number of candidates we could previously, with minimal impact to the daily operations of Exoweb.

Beyond just increasing bodies though, Exoweb feels so much better a place to work in now. It was a nice place before that, but in the last year, we have managed to strengthen the company culture, added a bunch of really smart people and started processes to ensure that we are constantly improving. I can honestly say that the current Exoweb team is the smartest, most competent tech team I have had the pleasure of working with. It is both a joy and a challenge to work with intelligent people who are far more knowledgeable than you in their areas of expertise. We may or may not have the stellar brain matter that Google is reputed to have, but the current team can definitely give any other team a real challenge.

2006 will bring its own challenges, no doubt. The company culture is relatively young and it will be challenged quite a bit as it tries to accommodate the changing desires, needs and eccentricities of our growing and maturing developers.

Another thing that I am proud of is that Exoweb's contributions back to FOSS projects are growing. While we mostly filed bug reports in in 2003 and before, we started contributing code to small projects in 2004 and that trend has only accelerated in 2005. Since we became active users of django, several patches have been accepted into the main trunk and we should hopefully be contributing even greater functionality soon. We have patches in various other small projects such as EaseXML (formerly XMLObject), and identified performance improvements in projects such as PostgreSQL. We recently instituted a contribute-back policy, where developers can spend up to 10% of their working hours on FOSS projects, just contributing back to the community that makes our business possible.

Incidentally, the usage of FOSS is on the rise in China, even if the community does not appear to be that visible as yet. A growing percentage of the candidates going through our HR process are listing FOSS skills and projects on their resumes. More and more companies are using FOSS technologies in their daily work. We are also getting more business inquiries specifically seeking our FOSS skill set.

Finally, every competent FOSS person I know is fully employed and in huge demand. I know, because I tried to poach every single one not working in Exoweb :). For those who kept asking, "how can you find a job with FOSS skills?" a year or two ago ... HAH! Everyone I know has options - if they were not happy where they are right now, they could find a new job so very easily.

It has been a good, busy year. I am really looking forward to 2006 - more challenges, more growth and hopefully a bit more free time to relax and really play with technology again.

Tuesday, 27 September 2005

What Makes a Senior?

It is time for the semi-annual performance reviews again and a few questions raised during the reviews made me do some thinking. As a young, growing company, we find ourselves defining many things on the spot. Many things which may be well defined in larger, established companies, we do not find appropriate for Exoweb. One of these is the definition of what is a senior.

First, a little background - Exoweb has roughly 3 broad levels of software developers - junior, mid and senior. There are finer distinctions within each broad category, but those suffice for now. In general, what defines whether a person is either a junior or mid level is pretty clear - it is based on their ability to complete a task. Juniors normally require supervision and guidance, including being pointed in the right direction and perhaps some tutoring, in order to complete their tasks according to Exoweb standards. Mids are relatively independent, able to complete a task independently. It is defining what separates a mid from a senior that is tricky.

The problem is that our seniors have varied skill sets and roles. Although Exoweb knows very clearly who are the seniors within it, it is not always easy to articulate what makes them seniors. We do not look at education, expertise in any technology or years of work experience. There has never been a need to define the separation, perhaps because every senior that we have is clearly above and beyond the mids that there was never a need to define the role. We just knew.

However, people normally aspire to improve themselves and advance their careers. In order for Exoweb's mids to advance and join our critically important pool of seniors, it becomes more and more important to define what it is so people can work towards achieving this goal. In my mind, it comes down to one critical factor - trust.

We have to be able to trust our seniors to achieve the job. Exoweb defines its job (right now) as "delivering projects to our clients and ensuring they are happy with them." Simple enough. With that definition, the job of a senior is simple enough to define - we have to be confident that a senior, given a task and often a team, will achieve the task. That is all.

It does get a lot more complicated though, as you look at all the different aspects of delivering a project to our clients. There are multiple different aspects:

  • Problem solving - This is just a general catch all for anything not covered below. The ability to see problems and ensure that they are resolved is another key quality we look for in a senior. They do not have to resolve it themselves, if it is not their field of expertise. However, they do have to spot problems before they negatively impact performance and ensure that they are resolved, one way or another. If a user interface is clunky and cumbersome, either resolve the issue or find the in-house usability expert to consult on the problem.
  • Quality - We take great pride in our work. It hurts us when we are forced to rush out shoddy, buggy software. Even though it does happen, it should be something to be avoided where at all possible. The enforcers of excellence, when it is lacking among team members, are the seniors. They are the final, last chance to catch any defects before they hit our customers. This particular aspect of being a senior is often a thankless and tedious task. Yet someone must do it.
  • Technology - The senior must understand enough of the technology to oversee the team and ensure that they are not going off a steep cliff. Besides knowing what technologies work well together, they must be able to spot and stop common pitfalls, bottlenecks and problems normally produced by less experienced team members. Or in some cases, depending on where their strengths lie, the senior must know where their limits lie and be intelligent enough to call for the assistance of another senior when they are out of their depth. This happens often as no one person can know every single technology.
  • Project management - Someone has to manage the project and this typically falls to one of the seniors in the team. The person must be able to scope out the work, make estimates, allocate resources and monitor progress. Should any problems arise, the problems must either be resolved internally or escalated to more senior staff. Preferably the former.
  • Leadership - Management is more than just looking at tasks and watching numbers. It is also about motivating people. Motivating intelligent, opinionated and confident team members is no easy task. People are far more unpredictable than computers. Yet someone has to do this. Leadership is a crucial resource in ensuring that a team of people are far more effective together than spinning their wheels individually. Leadership in this area can be either or both technology leadership and team cohesiveness.

Most seniors do not have every single aspect mentioned above. Some seniors have limited technology skills. Others are hopeless at motivating fellow team members. But part of being a senior is also knowing where one's weaknesses lie and compensating for them, either by teaming up with someone who has complementary skills, or putting in processes that compensate for this shortage.

In summary, seniors give Exoweb peace of mind. It is the knowledge that when something is passed to them, it will be done without problems. Attention can then be turned to other areas, such as growing the company and ensuring that Exoweb achieves its goal of becoming the workplace of choice for everyone here.